BZ Coding is a fully remote company, we're based on planet earth. We do solid-rock web development, design and consulting.
We partner with driven entrepreneurs who are ready to grow.
You have the vision, drive, and you’re ready to grow your business. Whether your business is your full-time gig, established enterprise, side-hustle or a passion project that’s just getting going, it has the potential to thrive even more with the right support behind it. Your time is valuable, you have a business to run and your to-do list is already a mile long.
We are here to help, so you can get back to what matters: your life, your business and your customers.
Are you ready?
Nice to Meet You!
Let’s Work Together
You’ve probably seen a million sites and portfolios. You may have even hired a few web designers or developers with results ranging from awful to “meh”. Although this company seems young, we can leverage on our 20 years of previous freelancing experience.
This is a sample of services we offer our clients:
- Digital Strategy
- Web Design
- Web Sites (from static to CMS-backed)
- Landing Pages
- Web Development
- Discovery Workshops
- Needs Analysis
- Web Apps
- Complex Web Sites
- Workshops and training sessions for in-house teams
- Email Campaign
- Logo Development
- Brand Consulting
- Prepaid IT and Web Consultancy Packs
If you don’t see what you need, let’s discuss! This is a general list of offerings but it is not set in stone.
Firstly there are some basic things which would stop us working with you. We require that you:
- Are not operating in unethical/icky industries such as tobacco, gambling, adult services.
- Are solving a problem that need solving; the world doesn't need a Twitter for dogs. We’re in the business of solving meaningful problems.
- Are making a product which we are proud to stand behind and put our name to.
In addition to these basics, when we started this company, we wanted to do things differently and work with people who:
- Can make (and act on) every business decision. No committee needed.
- Are quick and decisive. You understand the basics of your business and your audience, and you’re happy to leave the nitty gritty design and programming elements to us.
- Value simple, clear solutions.
- Have finished, fully edited content or have hired a professional content creator to do so before we start (we can suggest some—just ask).
- Can commit 30-40 (or more) hours of work to complete projects together. We’re not interested in selling you a website or a piece of software. We want to help you transform your online platform into something that reflects you and drives business your way.
If you “pass our firewall“, and our interest is peaked we’ll do some research. At this point we’ll either get in touch to arrange a chat, or we’ll decide that we’re probably not a good fit for each other and politely bow out. If we know someone who could better help you, we’ll send you their way.
Note that we only take on about 20% of the projects that come our way – not because we’re jerks, but because we need to ensure that we can give you exceptional value from your investment in the project.
How We Work Together
To ensure great results with every project, we’ve fine-tuned our process. There can be differences depending on what kind of service we are providing, but the basic steps are common.
We schedule a 30 minute call with the project decision makers to chat in more detail about what exactly you think you need. You talk and we listen. We’ll review your project scope, timeline and pricing so that we can make sure everyone’s on the same page.
Afterwards we decide internally if we’re still a good fit. Once we’ve agreed to work together, details are finalized, contracts are signed and a deposit is made, your project is placed in the queue. You are ready for the next phase.
You’ll receive a questionnaire via email that prompts you to share important details about your business. Based on your responses, we will use this opportunity to ask you any further questions about your brand and the whole project. This content plays an important role in your goals.
Now, depending on the size and type of project we are helping you on, the flow may change a little bit. We work in agile sprints of one or two weeks, and at the end of each sprint you have something that you can use or publish (i.e a document, a working prototype, a published feature, etc).
The steps below can be applied to either a sprint cycle or to the whole project:
- Strategy: we discuss the strategy for the entire project or single feature, and create a planning document or memo.
- Research: we analyze and document your audience, your market, and your competitors.
- Exploration: you’ll be prompted to pull together visual inspiration – typography, colours and imagery that you feel works with your ideal brand aesthetic. We want to see what you’re naturally drawn to.
- Design: we define the visual identity for the project or feature, and produce assets such as logo, wireframes, prototypes and style guides.
- Programming: we setup the CMS, code custom modules and features that make the project work.
- Newsletter/ecommerce: if the project includes a newsletter we produce an email template for it. We setup integration with your ecommerce system, if you have one.
- Content: you add content to the website/app/product/email campaign or automation. A beta product is signed off and ready for test and launch.
- Launch: we both test the product or feature to ensure there are no bugs or errors. We also test any analytics and/or stats. We publish the product and you promote it based on the strategy document. We also create a short document on best practices moving forward for growth and promotion.
At the end of the cycle we can schedule other sprints or an ongoing maintenance plan.
Communication and Tools
We use Slack as our communication tool of choice: it's essential to successful remote projects. We can have a channel for every client or project, or we can fit into your existing account.
We use Asana and Trello to keep track of project progression, and GitHub or Bitbucket for code hosting. However, if you have an existing workflow we can integrate into it.
Scope and Billing
We like to tell that we don’t sell time, we sell results – and we developed our pricing strategy accordingly.
We commonly price and bill projects on a flat weekly or daily rate. Weekly rates start at £1,200/week, and depend on the number of people involved and the average workload. Daily rates start at £350 per team member.
During our initial conversations we’ll discuss a starting point budget. It doesn't need to be precise, but it helps to know if it's £5k, £25k, £50k or more.
Our average web development project takes 1 to 3 months, starting at £5,000-£20,000 per team member involved.
We also provide prepaid consultancy packs, with 10-hours prepaid packs starting at £420.
Invoices and Payments
We are a UK incorporated company, and so all invoices and rates are in GBP and will have 20% VAT added on for UK clients. Invoices are automatically sent out before each sprint/project kickoff and on a scheduled basis for longer projects. Our standard payment term is net-10.
We recommend using Transferwise for international transactions. Their fees are considerably less than traditional banks and they're much nicer to talk to. You can also pay with Stripe and, for UK clients, GoCardless.
At the start of our relationships we will ask you for your business details in order to create a contact profile in our accounting software, FreeAgent. Invoices will then be emailed directly to your nominated receiver automatically.
Legalities and Contracts
Our services are regulates by a Master Client Service Agreement and one or more Statements of Work. These documents cover basic things such as:
- Confidentiality and non-disclosure
- Legal liabilities
- Billing and payment terms
- Engagement terminations
All our legal documents will be governed under UK law, due to our business insurance. This is an important ‘dealbreaker’ term for us, if this is a dealbreaker for you, too, we’ll have to decline the project.
We won’t sign non-compete clauses. We work in the services industry, an exclusivity clause would require us to charge an extremely high fee. We do, however, respect confidential information at all times and won’t disclose any of that to anyone else we work with.
Sometimes we hire contractors to work on certain aspects of your projects. These collaborators will temporarily join the team and we'll introduce them before they start working. Each of these contractors will sign a standard Independent Contractor Agreement. This will set out our standard confidentiality terms, along with other conditions for working on the project.
IP and Ownership
All project deliverables will become your intellectual property upon payment of invoices due. This includes the following:
- All approved and selected visual imagery (logos, website design, print design, etc.)
- All delivered markup and source code created for a website or software product.
- Source files for project deliverables; e.g., original source code for compiled binaries, Photoshop files, etc. (upon request only)
The following exceptions and considerations should be noted:
- Certain elements of visual design, software development, etc., may be considered standard approaches, and should not be considered unique to the project.
- Some general excerpts of markup or source code may be borrowed from past projects, and some excerpts of your project may be used in future projects. (Proprietary code developed based on specific client needs, however, will not be used in projects for competing clients.)
- Any third-party components (stock photos, software licenses, etc.) are subject to the licensing terms of the original provider.
- We reserve the right to display information and images regarding work performed as part of our portfolio.
1 - What is the timeline for my project?
We find the most successful projects are the ones which aren’t rushed at the beginning. Timelines vary depending on the scope and deliverables of your project but on average, branding packages usually take 4 to 6 weeks to complete. Blogs and websites take 8 to 12 weeks from start to finish, including design and development. Complex web sites and applications can take even more. If you have a set deadline that needs to be met, please let us know right away and we’ll do our best to accommodate you.
2- How much notice do I need to give you for my project?
We normally schedule projects 1 to 3 months in advance, though sometimes faster if we have availability. The sooner you can let us know the details of your project, the better. To ensure that each client receives the best possible experience, we carefully balance schedules to make sure communication and turnarounds are timely.
3 - I have a project in mind. What’s the process?
Contact us with your details and we’ll discuss your project first over email and then via phone or Skype so we can get to know you better. During our discussion, we’ll cover deliverables as well as pricing. Once we’ve ironed out the details, we’ll send you an estimate to review and approve with a contract to follow!
4 - Do you work with clients around the world?
Yes! Though our home base is on planet earth, we’ve worked with clients across the U.S., Canada, Europe and Australia. We’re accustomed to working remotely and thanks to technology, it’s easier than ever to stay connected. Remember, we’re always just an email, phone call or video conference away.
5 - What platforms do you develop for?
In need of a different language, platform or product? Let’s discuss!
Parts of this document have been taken from Hanno's playbook and KennedyTurner's blueprint: two awesome companies that produce great work and have shareable values.